Occasionally, her clients need to pay in installments. It is AWESOME!) She sells programs, and her clients generally pay in one invoice. (Side note: Wave made it SO EASY for me to be an admin of her account but not the manager, and I can log into my account to access hers. My only issue with Wave is probably a rare use-case. The fact that all of this amazingness is free? That's just the icing on the cake. And getting the emails from Wave announcing that I've been paid are the best emails of the day. It's also fantastic to know when clients have (or haven't) viewed the invoice. It's so easy for them, and I have had zero complaints. Hallelujah! Third, the payment process is so easy for my clients! They can pay any way they want-check, credit card, bank, whatever. What a relief! It's coming from "my accounting department" rather than me. With Wave, I check a simple box that sends reminders to the client when things are past due. Second, as a small business owner, I am in charge of acquiring new clients, executing the work, invoicing for the work, and then acting as collections when clients are late in paying. So ease of use is absolutely the first thing I love about Wave. Plus, as new clients come in or one-off projects are completed, I can send the invoices quickly-like 5 minutes. Now, I handle monthly invoicing in about 15 minutes. It used to take me about 2 hours a month to do my invoicing, which I hated doing, and so I avoided it. Wave has absolutely changed my business for the better. My favorite emails are, "Congrats! You Got Paid!" from Wave. Now, I have "Monthly Invoicing" on my calendar, and it takes me about 15 minutes to handle the task (instead of 2 hours). I was able to get set up super quickly, connect to my bank, add my clients' contact information, and set up the template for my invoices. Then I found Wave, and my whole life changed. I hated sending invoices, and I really, REALLY hated being the Collections person, asking my clients to pay their bills. the amount in this instance is under $10,000, but if they are doing this to multiple subscribers, they are obviously taking advantage of the situation and cleaning up.īefore I used Wave, I was behind every month on my invoicing. This only seems to be that they want to take advantage of holding my money and earning interest on it. There seems to only be one point of contact and they could not divulge why my application was denied, and wouldn't help expedite the return of funds. I was then told that the account was not approved for receiving payments and my money was to be held for 65 days before it would be released back to the payor. When I attempted to collect payments through wave, I was asked to complete a questionnaire AFTER they allowed me to submit payment requests and routing information to my bank and received a payment from a customer. Maybe I am not using it correctly, but each time I have to go and change invoice names then manually send it to the client.Īs a small start up cash flow is obviously important, the fact that this company will not disclose its practices nor will it release funds in a timely manor only serves to indicate a fraudulent intent and I cannot in good faith recommend this company PROSĮase of use in invoicing and setting up customer database CONS It doesn't use something like Maintenance contract #1 then go to #2 or something like that it makes recurring billing invoice names that were the most recent of any invoices. The thing that is the most annoying is when you want to do a recurring billing. It's awesome and cheap for those that are one man shows or freelancers. The reports are easy enough for doing taxes. The rates are reasonable enough for using these services. Its free for small businesses that just need a good business accounting software! You can take ACH and CC payments if you want and turn them off on invoices you don't want it on. It is free for the features I need and allows me to take only ACH or credit card payments with a reasonable fee and I only pay the fixed percentage when I use those features so I can just turn it off and get a check from a client and not pay anything. There is very little more I can ask for with Wave for my small business.
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